A MESSAGE FROM DRIASI'S CEO
Let us all breathe a collective sigh of relief as the year 2020 comes to a close. Turning the page to 2021, our sights are set on brighter days, knowing that we persevered, while demonstrating great adaptability and strength of character. Though we did bend, we did not break, and as such 2020 should be remembered as a year of triumphs and not just as a year filled with challenge.
Team driasi successfully worked through many delays, implemented several new programs and negotiated a life insurance block acquisition. We donated hundreds of hours to help our industry partners and contributed to food banks in 20 different cities throughout North America. All of this was accomplished while navigating unprecedented change. These achievements are a testament to the team's strong will and should be points to focus on as the clock strikes midnight.
Looking forward, 2021 is poised to be a special year in many ways. First and foremost, the company will begin to realize the benefits of having implemented several growth portfolios in the previous year. This is a major milestone and one that will provide confidence as it produces greater returns in the years to come.
2021 will be driasi’s 40th year in operation. Very few organizations have stood this test of time. True to it’s core purpose, driasi continues to provide business processing services to the insurance industry. Over the years, the methods, technology and expertise have all evolved to create greater efficiency, having adapted to a digital world and now managing a more diverse group of client needs. What has not changed are the core purpose and values that our founders began with.
Throughout the years and especially demonstrated in 2020, driasi continues to operate with these Cornerstones guiding decisions at every turn. Looking to the future, and on behalf of our Shareholders and Executive team, it is our hope that you will continue to take great pride in the accomplishments that will create a legacy for the next 40 years.
It is with immense gratitude that we reflect on our achievements as a result of your efforts and contributions over the past year. I hope that you will find much to be grateful for as you look back on 2020 and all that it entailed. While there will no-doubt be challenging days ahead, it is also my hope that you will greet 2021 with unbridled enthusiasm and an unconquerable spirit that will help you achieve your goals in the year ahead.
Wishing each of you and your families a very healthy, safe and Happy New Year.
Jennifer J. Toal
Chief Executive Officer