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Jennifer Toal

Chief Executive Officer

driasi is led by Chief Executive Officer, Jennifer Toal.  Ms. Toal joined the company in 2009 as Vice President, Client Services for the Canadian affiliate, drias International, and was promoted to Executive Vice President and General Manager in 2010.  Ms. Toal subsequently served both driasi and drias International as President, Canadian Operations and Managing Director of North American Client Services.  Before joining the Company, Jennifer held leadership roles in the insurance, financial services and business process outsourcing industries. 

Scott Allison

Chief Information Officer

Scott Allison has been with driasi since its inception in 1982.  At that time he worked with driasi’s shareholders as they built their direct response business.  As their business grew and driasi became an independent entity, Mr. Allison took over the role of Systems Developer for the newly founded driasi.  He has guided the development of technology within the company since that time, and currently serves as Chief Information Officer and oversees technology infrastructure, software development, implementation, and print production functions.

Keith Lunde

Chief Financial Officer

Keith joined driasi in 2019 and has vast experience in the finance industry, including previous insurance experience.  Keith oversees driasi’s corporate and fiduciary accounting functions.

Cindy Lapadula

Senior Vice President, Operations

In her many years at driasi, Cindy has contributed in several areas of the business, giving her immense knowledge of driasi’s business. After numerous years working directly with clients, Cindy has a deep understanding of their needs and the needs of their customers. In her role as Senior Vice President, Operations, she is responsible for the customer experience team and insurance operations which includes the contact center, policy owner services, claims, compliance, and licensing departments.

Pamela Keller

Senior Vice President, North American Account Development

As Senior Vice President, North American Account Development, Pamela Keller is responsible for the strategic development, growth and management of driasi’s North American client partnerships. As a member of driasi’s Executive Leadership Team, Pamela has a proven track record creating new business opportunities, effectively resolving matters, on-boarding strategic initiatives, and successfully building strong partnerships founded on alignment and trust. Leading driasi’s Account Development team, Pamela’s areas of specialty are in the financial services, insurance and reinsurance industries, as well as the breach remediation sector. Pamela joined driasi in 2009 and graduated from York University, with a Bachelor of Arts degree in Psychology.